Ford du Canada s’associe à Centre de Carrosserie Certifié pour lancer un programme de certification des ateliers de carrosserie
HAMILTON, ON – Ford du Canada Limitée a annoncé aujourd’hui le lancement de son Réseau national d’ateliers de carrosserie Ford visant à identifier, certifier et promouvoir les concessionnaires et les ateliers de carrosserie indépendants à travers le Canada. Ford a choisi Centre de Carrosserie Certifié, la division canadienne d’Assured Performance Network, comme partenaire stratégique et administrateur de ce programme de certification et de son réseau national d’ateliers de carrosserie.
Ford du Canada sera une partie intégrante de ce partenariat stratégique et pourra bénéficier des services, des infrastructures et du programme clé en main offert par Centre de Carrosserie Certifié. En profitant du programme de certification existant, Ford est en mesure d’éliminer des coûts redondants et de rendre la certification plus abordable pour leurs concessionnaires et pour les ateliers indépendants qui répondent à leurs normes.
Le programme Réseau national d’ateliers de carrosserie Ford a été créé pour promouvoir les concessionnaires et les ateliers indépendants certifiés auprès des propriétaires de véhicules et des assureurs. Les exigences en matière d’outils, d’équipement, de formation et d’installations visent à assurer la réparation adéquate des véhicules Ford et Lincoln selon leurs spécifications d’origine, incluant la réparation des alliages en aluminium ultra-robuste de grade militaire utilisés dans le F-150 et le Super Duty. Ce nouveau programme permettra aux concessionnaires et aux ateliers indépendants qui répondront aux exigences minimales requises d’obtenir la certification de Ford du Canada et de faire partie du Réseau national d’ateliers de carrosserie Ford. Grâce à ce programme, les propriétaires de véhicules Ford pourront choisir un atelier de carrosserie certifié qui sera en mesure de réparer leur véhicule selon les spécifications d’origine du constructeur, et pourront s’assurer que la conformité, la finition, la durabilité, la fonctionnalité, la valeur et la sécurité du véhicule soient conservées. Ceci est très important, compte tenu de la conception et des exigences de réparation de plus en plus complexes des véhicules Ford.
À compter du 5 décembre 2016, les ateliers de réparation de carrosserie admissibles peuvent s’inscrire au programme de certification Réseau national d’ateliers de carrosserie Ford. Les ateliers certifiés recevront une enseigne spéciale confirmant leur adhésion au programme Centre de Carrosserie Certifié et leurs coordonnées figureront dans les localisateurs en ligne et les applications mobiles. Ce partenariat stratégique permettra de renforcir la stratégie d’affaires et le slogan de ce programme de certification commun, « une certification unique, largement reconnue ».
Leanne Jefferies, vice-présidente des opérations canadiennes, a déclaré : « Nous sommes très heureux de nous associer à Ford du Canada Limitée pour ajouter le programme Réseau national d’ateliers de carrosserie Ford à notre programme de certification. L’union de nos programmes de certification offre aux ateliers les plus performants une façon efficace de se différencier dans leur marché, en s’associant aux marques les plus influentes de l’industrie automobile. »
Veuillez visiter le www.certifiedcollisioncare.ca pour de plus amples renseignements.
À propos de Centre de Carrosserie Certifié :
La mission du programme Centre de Carrosserie Certifié est d’élever les compétences techniques en réparation au sein de l’industrie et de veiller à ce que chaque atelier de carrosserie certifié dispose de tout le nécessaire pour réparer de façon adéquate et sécuritaire les véhicules fabriqués aujourd’hui et demain par les constructeurs automobiles participants, d’offrir une expérience client exceptionnelle et de proposer au personnel des possibilités de carrière intéressantes au sein d’entreprises professionnelles.
Centre de Carrosserie Certifié est la division canadienne d’Assured Performance Network, le plus grand réseau mondial de fournisseurs en réparation de carrosserie certifiés par des OEM avec plus de 2800 ateliers participants, et administre le Programme canadien de centres de carrosseries certifiés Mopar et le programme Réseau national d’ateliers de carrosserie Ford. Veuillez visiter le www.certifiedcollisioncare.ca pour de plus amples renseignements.
Ford Motor Company of Canada Launches Body Shop Certification Program with Certified Collision Care
HAMILTON, ON – Ford Motor Company of Canada announced today they have launched the Ford National Body Shop Network to identify, Certify, and promote dealership and independent collision repair providers across all of Canada. Ford has selected Certified Collision Care, the Canadian division of Assured Performance Network, as their strategic partner to administer and manage their body shop certification program and national network.
Ford Motor Company of Canada will be an integral strategic partner leveraging the joint-effort collision repair facility certification services, infrastructure and turn-key program offered by Certified Collision Care. By leveraging the existing Certification process, Ford is able to eliminate redundant costs, making certification more affordable for their dealerships and independently owned repair businesses that can meet their requirements.
The Ford National Body Shop Network program was created to promote Certified dealership and independent collision repair providers, to Ford vehicle owners and insurers. The requirements are based upon the essential tools, equipment, training and facilities necessary to repair all Ford and Lincoln vehicles back to manufacturer specifications, including the new high-strength, military-grade aluminum-alloy used in the F-150 and Super Duty. This new program will provide dealers and independent collision repair facilities that meet the minimum requirements to be Certified by Ford Motor Company of Canada and participate in the Ford National Body Shop Network. The program will ensure that Ford vehicle owners can choose a Certified collision repair provider to return their vehicle to OEM specifications, and ensure the vehicle’s fit, finish, durability, functionality, value, and safety are preserved. This is particularly important based upon the increasingly complex vehicle design and repair requirements of Ford vehicles.
All qualified repair businesses can enroll in the Ford National Body Shop Network certification program, staring December 5, 2016. Certified shops will receive special Ford Certified signage as part of the integrated Certified Collision Care program and listing on the consumer-facing on-line shop locators and Smart Apps. This strategic partnership further reinforces the business strategy and slogan of the joint-effort certification program, “Certified Once, Recognized by Many”.
Leanne Jefferies, VP, Canadian Operations commented, “We are very excited to partner with Ford Motor Company of Canada to add the Ford National Body Shop Network Certified Program to our Certified shop’s credentials. Our joint-effort certification program provides top performing collision repairers an effective means to differentiate themselves in their market by aligning with the most powerful brands in the automotive industry.”
Visit www.certifiedcollisioncare.ca for more information.
About Certified Collision Care:
The mission of the Certified Collision Care program is to raise the industry’s technical capability and business operating standards. Our objective is to ensure each repair business that is certified has what is necessary to properly and safely repair current and future vehicles manufactured by the participating Automakers; provide consumers with an exceptional experience; and offer employees a career opportunity within a professionally operated business.
Certified Collision Care is the Canadian division of Assured Performance Network, the largest network of OEM Certified repair providers in the world with over 2,800 Collision Care Providers participating, and administers the Canadian Mopar Certified Collision Repair Facility Program and Ford National Body Shop Network Certified program. Visit www.certifiedcollisioncare.ca for more information.
WD Co-Auto Endorses Certified Collision Care
EDMONTON, ALBERTA – WD Co-Auto announced today, their strategic partnership with Certified Collision Care for OEM Certification and business improvement. WD-Co Auto sell and support both dealership and independent collision repair facilities throughout Western Canada offering products, services, and benefits to help their customers grow strong, profitable businesses. Certified Collision Care, the Canadian division of Assured Performance Network and the largest North American OEM Certified Collision Repair Network, now offers the 5-Star Business Performance Program to the collision repair industry as a bridge to OEM Certification.
Certified Collision Care created the online service to assist shops that want to develop and chart an improvement plan to achieve the requirements for OEM Certification. The program allows shops to see exactly how they stack up against OEM Certification requirements and how they compare with a proprietary list of industry best practices in the areas of finance, sales & marketing, production management, and customer satisfaction.
Upon completion of the self assessment, shops will have a strategic plan that focuses on the most important needs of the business and a defined path to enhance their body shop capabilities and overall performance, and ultimately, obtain OEM Certification. Once the business makes the necessary investments to meet certification requirements, they can transition seamlessly into the Certified Collision Care program to complete their OEM certification.
Bill Davidson, VP of Sales for the Warehouse Division at WD Co-Auto explains, “We are focused on bringing programs to our members that will help them make the right investments in their business to meet the repair and business needs of the future, including OEM Certification. We endorse the program introduced by Certified Collision Care, as it provides an invaluable resource to help our collision shop members to prepare for OEM Certification, and measure their business against industry best practices to identify improvement opportunities.”
“The 5-Star Business Performance Program helps our shops become top performers. To achieve this, they need to be technically capable; invest in their business; provide exceptional customer service; attract great employees; and gain valuable certification credentials to utilize in their market”, says Leanne Jefferies, VP Canadian Operations, Assured Performance Network. “We are excited to partner with WD Co-Auto and see their members prepare for and achieve business excellence and OEM Certification.”
About WD Co-Auto:
Formed in the early 1980’s, WD Co-Auto is a distributor servicing the dealership and independent collision centers throughout Western Canada with quality products and exceptional service. We are committed to enhancing our customer’s profitability through programs such as the LeanTEC state of the art inventory system, the integration of Lean Production into our customer’s facilities, and this Certified Collision Care program. We invite collision centers to find out more about these and other leading edge technologies we offer our customers to enhance their profitability by contacting one of our PBE Specialists. Visit www.wdcoauto.com for more information.
About Certified Collision Care:
The mission of the Certified Collision Care program is to raise the industry’s technical repair capability and ensure each repair business has what is necessary to properly and safely repair current and future vehicles manufactured by the participating Automakers. Certified Collision Care is the Canadian division of Assured Performance Network, the largest network of OEM Certified repair providers with over 2,800 Collision Care Providers participating. Visit www.certifiedcollisioncare.ca for more information.
Certified Collision Care Launches 5-Star Business Performance Program
Certified Collision Care has announced the launch of its 5-Star Business Performance Program to the collision repair industry as a bridge to OEM Certification.
HAMILTON, ON – Certified Collision Care, the Canadian division of Assured Performance Network and the largest North American OEM Certified Collision Repair Network, has announced the launch of their 5-Star Business Performance Program to the collision repair industry as a bridge to OEM Certification.
Certified Collision Care created the online service to assist shops that want to develop and chart an improvement plan to achieve the requirements for OEM Certification in a timely manner. The 5-Star Business Performance Program allows shops to see exactly how they stack up against the listing of OEM Certification requirements, and how they compare with a proprietary list of industry best practices in the areas of finance, sales & marketing, production management and customer satisfaction.
This exclusive evaluation and planning tool provides collision repairers with a self-administered online program to perform a confidential, in depth evaluation of their business, and create a Business Improvement Plan that identifies deficiencies, and provides action item to-do lists, budgets, and timelines. Over one thousand dealer body shops have used the tool as part of the joint-effort OEM Certification program managed by Assured Performance.
The 5-Star Business Performance Program has been developed based upon the top performance and business models of thousands of collision repair businesses. Using this tool allows a shop to identify their competitive strengths, weaknesses, and opportunities for improvement. Upon completion of the assessment, shops will have a strategic plan that focuses on the most important needs of the business.
Certified Collision Care is recognized as having the most stringent and comprehensive business requirements for official Certification. To become Certified, shops must provide proof of compliance, and then pass an onsite inspection-audit with several internal reviews. The 5-Star Business Performance Program can be used by repair businesses prior to enrolling in the extensive process. The program charts the path to enhanced body shop capabilities and overall performance, and ultimately, OEM Certification. Once the business makes the necessary investments to meet certification requirements, they can transition seamlessly into the Certified Collision Care program to complete their OEM certification. All Certified Collision Care Providers will have access to the resource to help ensure their business is a top performer.
For more details about the 5-Star Business Performance Program, click here.
To read the original article posted by http://autosphere.ca, click here.
To view the 5-Star Business Performance Program brochure, click here.
About Certified Collision Care:
The mission of the Certified Collision Care program is to raise the industry’s technical repair capability and ensure each repair business has what is necessary to properly and safely repair current and future vehicles manufactured by the participating Automakers. Certified Collision Care is the Canadian division of Assured Performance Network, the largest network of OEM Certified repair providers with over 2,800 Collision Care Providers participating, and administers the Mopar Certified Collision Repair Facility Program for FCA Canada. Visit www.certifiedcollisioncare.ca for more information.
CSN CARS Collision Centre achieves OEM Certification by FCA Canada and Certified Collision Care
HAMILTON, ON – Certified Collision Care announced today that CSN CARS Collision Centre has achieved their official OEM Certification as a Mopar Certified Collision Repair Facility for the Chrysler, Dodge, Jeep, Ram and Fiat brands, and as a Certified Collision Care provider.
Founded in 1987 by Nick DiLuca, CSN CARS Collision Centre is a family owned business that has continued to expand, now with three locations in the Burlington, Ontario area. Nick DiLuca is a founding member of the CSN group of collision repair facilities. “As vehicles continue to rapidly evolve with new technology and advanced materials, collision repairs are more complex than ever. We have made significant investments in our facility, equipment and training to ensure we remain the leaders in our market”, explains Nick.
CSN CARS Auto Collision was the first in North America to utilize the state of the art robotics technology supplied by Symach. Fab DiLuca manages the daily operations at CSN CARS Collision Centre. “By providing an exceptional work environment and ongoing training to keep our technicians up to date, we attract and retain great people in our business. This allows us to provide our customers and insurance partners with the highest quality and service, and the peace of mind, knowing that all our repairs meet OEM specifications. We are very proud to be recognized as a Certified Collision Care provider and achieve FCA Certification as a Mopar Certified Collision Repair Facility” says Fab.
The Certified Collision Care program provides all qualified collision repairers the opportunity to attain OEM Certification in Canada. In order to qualify, repairers must have the proper tools, equipment, training and facilities required to repair vehicles to OEM specifications and ensure a vehicle’s fit, finish, durability, functionality, value, and safety are preserved. Certified Collision Care has an exclusive agreement with FCA Canada (Chrysler, Dodge, Jeep, Ram, Fiat brands) to manage and administer their OEM certification program. All Certified Collision Care providers are recognized as Mopar Certified Collision Repair Facilities.
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About Certified Collision Care: The mission of the Certified Collision Care program is to raise the industry’s technical repair capability and ensure each repair business has what is necessary to properly and safely repair current and future vehicles manufactured by the participating Automakers. Certified Collision Care is the Canadian division of Assured Performance Network, the largest network of Certified repair providers with over 2,800 Collision Care Providers participating. Assured Performance was created as a joint-effort initiative to provide body shop Certification for several of the largest auto manufacturers in North America. Visit www.certifiedcollisioncare.ca for more information.
Media Contacts:
Certified Collision Care
Leanne Jefferies, VP of Canadian Operations, Assured Performance Network
(905) 628-2041, leanne.jefferies@assuredperformance.net
www.assuredperformance.net
www.certifiedcollisioncare.ca
CSN Cars Auto Collision Earns Official Certification and Prestigious Top Automaker Recognition
BURLINGTON – CSN Cars Auto Collision has been officially Certified by Certified Collision Care, a non-profit consumer advocacy organization for maintaining the right tools, equipment, training, and facility necessary to repair the participating Automaker brand vehicles according to the manufacturer’s specifications. In achieving their Certification, CSN Cars Auto Collision is now an integral part of the most advanced repair capable and efficient collision repair network in the world.
To become Certified and officially recognized as a Certified Collision Care provider, CSN Cars Auto Collision passed the rigorous Certification process essential to help ensure a proper and safe repair of the new generation of advanced vehicles. Only the top collision repair facilities in Canada are able to meet the stringent requirements to become officially Certified and recognized.
According to Owner, Nick DiLuca, “Our business has been built on a foundation of excellence and ethical business practices. We strive to provide the highest-quality repair for our customers. Our state-of-the-art facility and certified technicians give us the ability to achieve this Certified status.”
The Certification criteria is based upon auto manufacturer requirements. These are critical to ensure the vehicle fit, finish, durability, value and safety following an accident. As new model vehicles are being introduced that use light weight high strength materials and advanced technology, a proper repair according to manufacturer specification is even more important than ever to ensure the passenger safety and proper performance of the vehicle. Auto manufacturers want to ensure that consumers have the option of Certified Collision Care wherever they live, work, or travel.
“Consumers need the confidence and peace of mind to know their vehicle is repaired by a shop that has what it takes to ensure the vehicle safety. CSN Cars Auto Collision is officially a Collision Care Provider™,” said Scott Biggs, CEO of Assured Performance Collision Care. “They represent the standard by which all other body shops are measured.”
About Certified Collision Care: Certified Collision Care is the Canadian division of Assured Performance Collision Care™, a non-profit consumer advocacy organization specializing in the automotive collision repair market segment. Assured Performance works with the top automakers in North America to identify, audit and promote collision repair providers that meet best-in-class business standards and the manufacturer’s requirements.
Media Contacts:
CSN Cars Auto Collision
Gloria Tchilenge, Business Development Manager
(905) 333-9111
gloria@carsautocollision.ca
http://www.carsautocollision.ca
Formula First Collision Inc. Earns Official Certification and Prestigious Top Automaker Recognition
Formula First Collision Inc. Earns Official Certification and Prestigious Top Automaker Recognition
WINDSOR – Formula First Collision Inc. has been officially Certified by Certified Collision Care, a non-profit consumer advocacy organization for maintaining the right tools, equipment, training, and facility necessary to repair the participating Automaker brand vehicles according to the manufacturer’s specifications. In achieving their Certification, Formula First Collision Inc. is now an integral part of the most advanced repair capable and efficient collision repair network in the world.
To become Certified and officially recognized as a Certified Collision Care provider, Formula First Collision Inc. passed the rigorous Certification process essential to help ensure a proper and safe repair of the new generation of advanced vehicles. Only the top collision repair facilities in Canada are able to meet the stringent requirements to become officially Certified and recognized.
According to Owner, Frank Gobbato, “We’ve worked hard to stay ahead of the curve in the collision repair industry. This official Certification demonstrates that commitment to our customers. We take pride in our highly trained technicians who use the latest tools and equipment to deliver a top quality repair and the best customer service.”
The Certification criteria is based upon auto manufacturer requirements. These are critical to ensure the vehicle fit, finish, durability, value and safety following an accident. As new model vehicles are being introduced that use light weight high strength materials and advanced technology, a proper repair according to manufacturer specification is even more important than ever to ensure the passenger safety and proper performance of the vehicle. Auto manufacturers want to ensure that consumers have the option of Certified Collision Care wherever they live, work, or travel.
“Consumers need the confidence and peace of mind to know their vehicle is repaired by a shop that has what it takes to ensure the vehicle safety. Formula First Collision Inc. is officially a Collision Care Provider™,” said Scott Biggs, CEO of Assured Performance Collision Care. “They represent the standard by which all other body shops are measured.”
About Certified Collision Care: Certified Collision Care is the Canadian division of Assured Performance Collision Care™, a non-profit consumer advocacy organization specializing in the automotive collision repair market segment. Assured Performance works with the top automakers in North America to identify, audit and promote collision repair providers that meet best-in-class business standards and the manufacturer’s requirements
Media Contacts:
Formula First Collision Inc.
Lori Murphy, Manager
(519) 979-2937
lori@formulafirstcollision.com
http://www.formulafirstcollision.com/index.html
CarrXpert Announces Partnership with Certified Collision Care
QUÉBEC, October 19th 2016 /CNW Telbec/ –Mr. Jean-François Gargya, Director General of the CarrXpert banner, a subsidiary of the Corporation des concessionnaires automobiles du Québec, is pleased to announce an exciting partnership. Quebec’s largest network of body shops has joined efforts with Certified Collision Care to certify FCA body shops associated with Quebec’s dealership network. CarrXpert is expanding across Canada, and will be working to certify body shops with Certified Collision Care across the country.
Certified Collision Care is the Canadian division of Assured Performance Network and represents the largest OEM Certification program in North America. Certified Collision Care has an exclusive agreement with FCA Canada (Chrysler, Dodge, Jeep, Ram, and Fiat brands) to manage and administer their Mopar Certified Collsion Repair Facility program in Canada. In order to qualify, repairers must have the proper tools, equipment, training and facilities required to properly repair vehicles to OEM specifications and ensure a vehicle’s fit, finish, durability, functionality, value, and safety are preserved.
Certified Collision Care’s rigorous five-step validation process ensures compliance with certification criteria that are based on the manufacturer’s requirements. As today’s vehicles are built with lighter materials to meet environmental standards, the body shops must follow OEM recommended repair procedures to ensure the safety of passengers. OEM Certification programs are being introduced by car manufacturers to protect consumers and ensure vehicles are safe following a collision repair. Mr.Gargya’s team is delighted with this partnership and states, “As we are committed to serve dealers, we must also have the same commitment to their respective manufacturers. This partnership is in continuity with our business model.”
Leanne Jefferies, Vice President, Canadian Operations, Assured Performance Network, is also delighted with this partnership and stated “We are very pleased to have this partnership with CarrXpert body shops. We will be able to develop the Certified network in direct collaboration with dealers and their respective manufacturers. This will support expansion of our certification program and allow us to quickly reach the goal of having a Certified collision repair choice in every community.”
About CarrXpert Corporation:
CarrXpertCorporation, is the largest network of body shops in Quebec, and is affiliated with the Corporation of Quebec auto dealers. It brings together more than 500 member dealers across Quebec, who operate some 190 body shops. Visit www.carrxpert.com for more information.
About Certified Collision Care:
The mission of the Certified Collision Care program is to raise the industry’s technical repair capability and ensure each repair business has what is necessary to properly and safely repair current and future vehicles manufactured by the participating Automakers. Visit www.certifiedcollisioncare.ca for more information.
Source:
Jean-François Gargya, Director General
Email: jfgargya@ccaq.com
Phone: 418 523-2991, ext. 237
www.carrxpert.com
CSN Cowichan Collision Ltd. Earns Official Certification and Prestigious Top Automaker Recognition
DUNCAN – CSN Cowichan Collision Ltd. has been officially Certified by Certified Collision Care, a non-profit consumer advocacy organization for maintaining the right tools, equipment, training, and facility necessary to repair the participating Automaker brand vehicles according to the manufacturer’s specifications. In achieving their Certification, CSN Cowichan Collision Ltd. is now an integral part of the most advanced repair capable and efficient collision repair network in the world.
To become Certified and officially recognized as a Certified Collision Care provider, CSN Cowichan Collision Ltd. passed the rigorous Certification process essential to help ensure a proper and safe repair of the new generation of advanced vehicles. Only the top collision repair facilities in Canada are able to meet the stringent requirements to become officially Certified and recognized.
According to Owner, Ron Mellson, “This certification supports our reputation for superior customer service serving our community. We are your neighbors and friends, so it is important to provide our customers with the peace of mind that their vehicles are being repaired correctly by highly trained professionals that care about them.”
The Certification criteria is based upon auto manufacturer requirements. These are critical to ensure the vehicle fit, finish, durability, value and safety following an accident. As new model vehicles are being introduced that use light weight high strength materials and advanced technology, a proper repair according to manufacturer specification is even more important than ever to ensure the passenger safety and proper performance of the vehicle. Auto manufacturers want to ensure that consumers have the option of Certified Collision Care wherever they live, work, or travel
“Consumers need the confidence and peace of mind to know their vehicle is repaired by a shop that has what it takes to ensure the vehicle safety. CSN Cowichan Collision Ltd. is officially a Collision Care Provider™,” said Scott Biggs, CEO of Assured Performance Collision Care. “They represent the standard by which all other body shops are measured.”
About Certified Collision Care: Certified Collision Care is the Canadian division of Assured Performance Collision Care™, a non-profit consumer advocacy organization specializing in the automotive collision repair market segment. Assured Performance works with the top automakers in North America to identify, audit and promote collision repair providers that meet best-in-class business standards and the manufacturer’s requirements.
Media Contacts:
CSN Cowichan Collision Ltd.
Ron Mellson, Owner/Operator
(250) 746-7532
cowcol@shaw.ca
http://www.cowichancollision.com
Winnipeg Collision and Glass Centre Earns Official Certification and Prestigious Top Automaker Recognition
Headingley – Winnipeg Collision and Glass Centre has been officially Certified by Certified Collision Care, a non-profit consumer advocacy organization for maintaining the right tools, equipment, training, and facility necessary to repair the participating Automaker brand vehicles according to the manufacturer’s specifications. Winnipeg Collision and Glass Centre is part of the Walt Morris Group of Companies owned by Walt Morris, an impressive group of companies in the Manitoba area growing from one dealership to over ten companies. In achieving their Certification, Winnipeg Collision Centre is now an integral part of the most advanced repair capable and efficient collision repair network in the world.
To become Certified and officially recognized as a Certified Collision Care provider, Winnipeg Collision Centre passed the rigorous Certification process essential to help ensure a proper and safe repair of the new generation of advanced vehicles. Only the top collision repair facilities in Canada are able to meet the stringent requirements to become officially Certified and recognized.
According to Manager, Jim Snusher, “We are thrilled to have achieved the Certification and automaker recognitions. This certification helps to let our customers know they are dealing with highly trained professionals that care about them and will assure that their vehicle is repaired right to ensure its safety and performance.”
The Certification criteria is based upon auto manufacturer requirements. These are critical to ensure the vehicle fit, finish, durability, value and safety following an accident. As new model vehicles are being introduced that use lightweight high strength materials and advanced technology, a proper repair according to manufacturer specification is even more important than ever to ensure the passenger safety and proper performance of the vehicle. Auto manufacturers want to ensure that consumers have the option of Certified Collision Care wherever they live, work, or travel
“Consumers need the confidence and peace of mind to know their vehicle is repaired by a shop that has what it takes to ensure the vehicle safety. Winnipeg Collision and Glass Centre is officially a Collision Care Provider™,” said Scott Biggs, CEO of Assured Performance Collision Care. “They represent the standard by which all other body shops are measured.”
About Certified Collision Care: Certified Collision Care is the Canadian division of Assured Performance Collision Care™, a non-profit consumer advocacy organization specializing in the automotive collision repair market segment. Assured Performance works with the top automakers in North America to identify, audit and promote collision repair providers that meet best-in-class business standards and the manufacturer’s requirements
Media Contacts:
Winnipeg Collision Centre
Jim Snusher, Manager
(204) 783-0094
jsnusher@winnipegcollision.com
http://winnipegcollisioncentre.com
To learn more about the Walt Morris Group of Companies, visit http://www.waltmorris.ca/
CARRXPERT S’ASSOCIE À CERTIFIED COLLISION CARE
Jean-François Gargya, directeur général, de la bannière CarrXpert. (Photo : Guy Rainville)
Jean-François Gargya, directeur général, de la bannière CarrXpert, vient d’annoncer son association avec Certified Collision Care pour certifier les ateliers de carrosserie FCA associés au réseau de concessionnaires du Québec.
Le programme de certification des ateliers de carrosserie de Certified Collision Care est un processus de qualification rigoureux et essentiel pour s’assurer que la réparation du véhicule satisfait aux normes du constructeur, que les outils recommandés sont utilisés, et que les techniciens suivent les formations reconnues par le constructeur.
Les critères essentiels de certification sont basés sur les exigences du constructeur pour assurer la sécurité du véhicule, sa durabilité et sa valeur à la suite d’un accident. Comme aujourd’hui les véhicules sont construits avec des matériaux plus légers pour être conformes aux législations environnementales, les ateliers doivent s’adapter aux nouvelles procédures de réparation.
Au service des concessionnaires
C’est pourquoi le processus de qualification est plus important que jamais pour assurer la sécurité des passagers. De leur côté, les constructeurs font en sorte que les consommateurs soient tout autant protégés avec les mêmes valeurs de fiabilité après une collision.
L’Équipe de M. Gargya est enchantée de cette association : « Étant aux services des concessionnaires, nous nous devons d’être aussi au service de leur constructeur respectif. Cette association est le prolongement de notre modèle d’affaires », mentionne-t-il.
Leanne Jeffries, vice-présidente chez Certified Collision Care, est aussi ravie de ce partenariat : « Nous sommes heureux de ce partenariat avec les carrossiers CarrXpert. Nous pourrons développer le réseau en lien direct avec les concessionnaires et leurs constructeurs. Cela facilitera grandement le développement de notre programme de certification », ajoute-t-elle.
La Corporation CarrXpert, le plus grand réseau de carrossier au Québec, est affiliée à la Corporation des concessionnaires automobiles du Québec. Elle regroupe plus de 500 concessionnaires membres à travers le Québec, lesquels opèrent quelque 190 ateliers.
http://www.autosphere.ca/lecarrossier/2016/10/07/carrxpert-certified-collision-care/
Speedy Collision Weston Garyray achieves OEM Certification by FCA Canada and Certified Collision Care
HAMILTON, ON, October 6, 2016 – Certified Collision Care announced today that Speedy Collision Weston Garyray has achieved their official OEM Certification as a Mopar Certified Collision Repair Facility for the Chrysler, Dodge, Jeep, Ram and Fiat brands, and as a Certified Collision Care provider.
Garyray Auto Collision Ltd. has been a family owned and operated repair facility since 1981. Their management team has over 100 years experience in the collision industry, and takes pride in the relationships they have with their repeat customer base, insurance companies, dealerships and fleet accounts. Sandro Perruzza who owns and operates the business today, is the founder’s son and a licensed mechanic with 28 years experience in the industry. “Our industry is changing at a very quick pace, and keeping up to date is essential to ensure that vehicles can be properly repaired to OEM specifications. OEM Certification allows our facility to stand out and be recognized for the investments we have made in tools, equipment, and I-CAR training”, explains Sandro. “Our team understands the continuous need for speed, price and quality. We are always training and looking for faster and better solutions, always with the customers need for quality first”. Their mission statement reflects these values. It reads “Repair vehicles with honesty, Integrity, ensuring high quality, low cost and fast turnaround.”
The Certified Collision Care program provides all qualified collision repairers the opportunity to attain OEM Certification in Canada. In order to qualify, repairers must have the proper tools, equipment, training and facilities required to repair vehicles to OEM specifications and ensure a vehicle’s fit, finish, durability, functionality, value, and safety are preserved. Certified Collision Care has an exclusive agreement with FCA Canada (Chrysler, Dodge, Jeep, Ram, Fiat brands) to manage and administer their OEM certification program. All Certified Collision Care providers are recognized as Mopar Certified Collision Repair Facilities.
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About Certified Collision Care:
The mission of the Certified Collision Care program is to raise the industry’s technical repair capability and ensure each repair business has what is necessary to properly and safely repair current and future vehicles manufactured by the participating Automakers. Certified Collision Care is the Canadian division of Assured Performance Network, the largest network of Certified repair providers with over 2,800 Collision Care Providers participating. Assured Performance was created as a joint-effort initiative to provide body shop Certification for several of the largest auto manufacturers in North America. Visit www.certifiedcollisioncare.ca for more information.
Media Contact:
Certified Collision Care
Leanne Jefferies, VP of Canadian Operations,
Assured Performance Network
(905) 628-2041
leanne.jefferies@assuredperformance.net
www.certifiedcollisioncare.ca
Windsor CARSTAR achieves OEM Certification by FCA Canada and Certified Collision Care
WINDSOR, ON, October 5, 2016 – Certified Collision Care announced today that Windsor CARSTAR Collision has achieved their official OEM Certification as a Mopar Certified Collision Repair Facility for the Chrysler, Dodge, Jeep, Ram and Fiat brands, and as a Certified Collision Care provider.
Windsor CARSTAR Collision opened in 2004, as brand new 7,000 sq ft facility with staff of 5, and has rapidly grown since then. Today the business occupies 9,000 sq ft, with 20 staff repairing over 100 vehicles per month.
Owner Dennis Carlini shares, “Our goal has always been to be the leaders in the collision repair business in our area by making the investments in our business that are needed to properly look after our customers. As vehicles are changing, our goal is to continue to be leaders by educating our staff with the latest training, and achieving I-CAR Gold Class status, and multiple OEM Certifications. This shows our commitment not only to our staff, but to our customers and insurance partners, providing peace of mind that vehicles are being repaired properly to OEM specifications. We are very proud to be a Certified Collision Care provider, and to be recognized as a Mopar Certified Collision Repair Facility.”
The Certified Collision Care program provides all qualified collision repairers the opportunity to attain OEM Certification in Canada. In order to qualify, repairers must have the proper tools, equipment, training and facilities required to repair vehicles to OEM specifications and ensure a vehicle’s fit, finish, durability, functionality, value, and safety are preserved. Certified Collision Care has an exclusive agreement with FCA Canada (Chrysler, Dodge, Jeep, Ram, Fiat brands) to manage and administer their OEM certification program. All Certified Collision Care providers are recognized as Mopar Certified Collision Repair Facilities.
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About Certified Collision Care:
The mission of the Certified Collision Care program is to raise the industry’s technical repair capability and ensure each repair business has what is necessary to properly and safely repair current and future vehicles manufactured by the participating Automakers. Certified Collision Care is the Canadian division of Assured Performance Network, the largest network of Certified repair providers with over 2,800 Collision Care Providers participating. Assured Performance was created as a joint-effort initiative to provide body shop Certification for several of the largest auto manufacturers in North America. Visit www.certifiedcollisioncare.ca for more information.
Media Contact:
Certified Collision Care
Leanne Jefferies, VP of Canadian Operations,
Assured Performance Network
(905) 628-2041
leanne.jefferies@assuredperformance.net
www.certifiedcollisioncare.ca
CARSTAR Windsor Collision Earns Official Certification and Prestigious Top Automaker Recognition
WINDSOR, ON – CARSTAR Windsor Collision has been officially Certified by Certified Collision Care, a non-profit consumer advocacy organization for maintaining the right tools, equipment, training, and facility necessary to repair the participating Automaker brand vehicles according to the manufacturer’s specifications. In achieving their Certification, CARSTAR Windsor Collision is now an integral part of the most advanced repair capable and efficient collision repair network in the world.
To become Certified and officially recognized as a Certified Collision Care provider, CARSTAR Windsor Collision passed the rigorous Certification process essential to help ensure a proper and safe repair of the new generation of advanced vehicles. Only the top collision repair facilities in Canada are able to meet the stringent requirements to become officially Certified and recognized.
According to owner, Dennis Carlini, “We’ve worked hard to stay ahead of the curve in the collision repair industry. This official Certification demonstrates that commitment to our customers. We take pride in our highly trained technicians who use the latest tools and equipment to deliver a top quality repair and the best customer service.”
The Certification criteria is based upon auto manufacturer requirements. These are critical to ensure the vehicle fit, finish, durability, value and safety following an accident. As new model vehicles are being introduced that use light weight high strength materials and advanced technology, a proper repair according to manufacturer specification is even more important than ever to ensure the passenger safety and proper performance of the vehicle. Auto manufacturers want to ensure that consumers have the option of Certified Collision Care wherever they live, work, or travel
“Consumers need the confidence and peace of mind to know their vehicle is repaired by a shop that has what it takes to ensure the vehicle safety. CARSTAR Windsor Collision is officially a Collision Care Provider™,” said Scott Biggs, CEO of Assured Performance Collision Care. “They represent the standard by which all other body shops are measured.”
About Certified Collision Care: Certified Collision Care is the Canadian division of Assured Performance Collision Care™, a non-profit consumer advocacy organization specializing in the automotive collision repair market segment. Assured Performance works with the top automakers in North America to identify, audit and promote collision repair providers that meet best-in-class business standards and the manufacturer’s requirements
Media Contacts:
CARSTAR Windsor Collision
DENNIS CARLINI, President
(519) 969-3391
dennisc@windsorcarstar.com
http://windsorcarstar.com
Speedy Collision NW Calgary Earns Official Certification and Prestigious Top Automaker Recognition
CALGARY – Speedy Collision NW Calgary has been officially Certified by Certified Collision Care, a non-profit consumer advocacy organization for maintaining the right tools, equipment, training, and facility necessary to repair the participating Automaker brand vehicles according to the manufacturer’s specifications. In achieving their Certification, Speedy Collision is now an integral part of the most advanced repair capable and efficient collision repair network in the world.
To become Certified and officially recognized as a Certified Collision Care provider, Speedy Collision passed the rigorous Certification process essential to help ensure a proper and safe repair of the new generation of advanced vehicles. Only the top collision repair facilities in Canada are able to meet the stringent requirements to become officially Certified and recognized.
According to owner, Amber Chiddle, “We are thrilled to have achieved the Certification and automaker recognitions. This certification helps to let our customers know they are dealing with highly trained professionals that care about them and will assure that their vehicle is repaired right to ensure its safety and performance.”
The Certification criteria is based upon auto manufacturer requirements. These are critical to ensure the vehicle fit, finish, durability, value and safety following an accident. As new model vehicles are being introduced that use light weight high strength materials and advanced technology, a proper repair according to manufacturer specification is even more important than ever to ensure the passenger safety and proper performance of the vehicle. Auto manufacturers want to ensure that consumers have the option of Certified Collision Care wherever they live, work, or travel.
“Consumers need the confidence and peace of mind to know their vehicle is repaired by a shop that has what it takes to ensure the vehicle safety. Speedy Collision NW Calgary is officially a Collision Care Provider™,” said Scott Biggs, CEO of Assured Performance Collision Care. “They represent the standard by which all other body shops are measured.”
About Certified Collision Care: Certified Collision Care is the Canadian division of Assured Performance Collision Care™, a non-profit consumer advocacy organization specializing in the automotive collision repair market segment. Assured Performance works with the top automakers in North America to identify, audit and promote collision repair providers that meet best-in-class business standards and the manufacturer’s requirements.
Media Contacts:
Speedy Collision NW Calgary
Amber Chiddle, Owner
(403) 269-9120
apnwcalgary@speedycollision.com
Speedy Collision Weston Garyray Earns Official Certification and Prestigious Top Automaker Recognition
Toronto – Speedy Collision Weston Garyray has been officially Certified by Certified Collision Care, a non-profit consumer advocacy organization for maintaining the right tools, equipment, training, and facility necessary to repair the participating Automaker brand vehicles according to the manufacturer’s specifications. In achieving their Certification, Speedy Collision Weston Garyray is now an integral part of the most advanced repair capable and efficient collision repair network in the world.
To become Certified and officially recognized as a Certified Collision Care provider, Speedy Collision Weston Garyray passed the rigorous Certification process essential to help ensure a proper and safe repair of the new generation of advanced vehicles. Only the top collision repair facilities in Canada are able to meet the stringent requirements to become officially Certified and recognized.
According to owner, Sandro Perruzza, “This certification supports our reputation for superior customer service serving our community. We are your neighbors and friends, so it is important to provide our customers with the peace of mind that their vehicles are being repaired correctly by highly trained professionals that care about them.”
The Certification criteria are based upon auto manufacturer requirements. These are critical to ensure the vehicle fit, finish, durability, value and safety following an accident. As new model vehicles are being introduced that use lightweight high strength materials and advanced technology, a proper repair according to manufacturer specification is even more important than ever to ensure the passenger safety and proper performance of the vehicle. Auto manufacturers want to ensure that consumers have the option of Certified Collision Care wherever they live, work, or travel
“Consumers need the confidence and peace of mind to know their vehicle is repaired by a shop that has what it takes to ensure the vehicle safety. Speedy Collision Weston Garyray is officially a Collision Care Provider™,” said Scott Biggs, CEO of Assured Performance Collision Care. “They represent the standard by which all other body shops are measured.”
About Certified Collision Care:
The mission of the Certified Collision Care program is to raise the industry’s technical repair capability and ensure each repair business has what is necessary to properly and safely repair current and future vehicles manufactured by the participating Automakers. Visit www.certifiedcollisioncare.ca for more information.
Media Contacts:
Speedy Collision Weston Garyray
Sandro Perruzza, Owner
(416) 745-9300
sperruzza@speedycollision.com
http://www.garyrayauto.ca
Certified Collision Care and TenPoint Complete Announce Advanced and Customized CSI Services for OEM Certified Collision Care Providers
Hamilton, Ontario – Certified Collision Care, the Canadian division of Assured Performance Network, North America’s largest OEM Certified Collision Repair Network, announced today they have entered into an agreement with TenPoint Complete to provide special services and pricing to their Certified Repair Provider network. Through this alliance, Certified Collision Care shops will be able to track their CSI performance and access, measure and manage all aspects of their collision repair business through a newly developed KPI feature. The newly developed services delivered by TenPoint Complete also features custom dashboards and electronic and phone-based CSI surveying. This exclusive tool-set will provide Collision Care Providers with an advanced approach to CSI that is also cost effective.
“Our alliance with Assured Performance’s Certified Collision Care demonstrates a collaborative effort that provides services to multiple stakeholders – including repairers, OEMs and other business partners,” said Robb Young, TenPoint Complete. “Repair businesses in the network now have access to the “Complete Solution” including custom dashboards and electronic and phone-based CSI surveying. This will enable decision makers the ability to positively impact customer satisfaction on a daily basis,” Young added.
“This new business relationship with TenPoint Complete creates an ideal way for our OEM Certified Collision Care Providers to deliver, monitor and manage the best customer experience possible,” said Scott Biggs, CEO, Assured Performance, and added, “Enabling our Certified Repair Providers to deliver an exceptional customer experience, consistently and cost effectively is fundamental to our mission.”
Certified Collision Care strives to continually offer solutions that provide additional value to their OEM Certified network of repair providers and participating OEM partners. Leanne Jefferies, Assured Performance Vice President of Canadian Operations said, “This CSI solution provides a shop with exactly what they need to manage quality and compliance efficiently, with the added bonus that it represents the most cost effective solution, improving the overall business ROI.”
About TenPoint Complete
TenPoint Complete is the leading provider of credible and actionable customer satisfaction and call center services to the automotive and insurance industries. Serving repairer and insurance claims organizations for over 20 years, the team at TenPoint Complete is driven by experience. For more information on TenPoint Complete, please contact Robb Young, Director of Business Development, by email at ryoung@tenpointcomplete.com or call 855-338-6461.
About Certified Collision Care:
The mission of the Certified Collision Care program is to raise the industry’s technical repair capability and ensure each repair business has what is necessary to properly and safely repair current and future vehicles manufactured by the participating Automakers. Certified Collision Care is the Canadian division of Assured Performance Network, the largest network of Certified repair providers with over 2,800 Collision Care Providers participating. Assured Performance was created as a joint-effort initiative to provide body shop Certification for several of the largest auto manufacturers in North America covering over 65% of all vehicle brands on the road including but not limited to: Ford, Nissan, Fiat-Chrysler Automobiles (FCA), Hyundai, Enterprise and others. In Canada, Certified Collision Care provides OEM Certification for FCA Canada.
Media Contact:
Certified Collision Care
www.CertifiedCollisionCare.ca
Leanne Jefferies, VP Canadian Operations, Assured Performance Network
(905) 628-2041
CCIF reveals speakers for Vancouver meeting
Ottawa, Ontario — August 29, 2016 — The next meeting of the Canadian Collision Industry Forum (CCIF) will take place September 29 to 30 at the Vancouver Marriott Pinnacle Downtown.
Industry experts will share insight into the latest collision repair industry trends including diagnostic scanning, industry accreditation and OEM certification programs. The Vancouver meeting will also include an update on the First-Notice-Of-Loss project, and a information on a new initiative focused on reconnecting industry and education.
CCIF has also revealed the speaker list for the Vancouver meeting. The presenters represent various sectors in the automotive claims economy.
Larry Jefferies, President, Jefferies Consulting
Jefferies provides consulting services to a variety of collision industry stakeholders focusing on developing opportunities that enhance strategic business growth.
A co-founder of CARSTAR Automotive Canada, Jefferies has also served on the executive board of the Automotive Industries Association of Canada, including a term as Chairman.
He has recently finished serving his second term as Chairman of CCIF and has been active in other industry related activities including Skills Canada and I-CAR Canada.
Leanne Jefferies, Vice President, Canadian Operations, Assured Performance Network
Leanne Jefferies is Vice President, Canadian Operations, Assured Performance Network, leading Canadian expansion of Certified Collision Care. She also manages the CCIF Skills Program, nationally promoting careers in collision repair at Skills Canada events.
Over her 20 year career, she has worked with industry stakeholders across Canada to collaborate and develop solutions to create a better, more sustainable future. She was honoured by Women’s Industry Network (WIN) in 2014 as a Most Influential Woman in Collision Repair. Her career began with 12 years ownership of a collision repair facility, followed by a five year career in publishing, and most recently, she built CCIF into the great organization it is today. She is a regular contributor to industry publications, WIN volunteer and an advocate for women in the collision repair business.
Andrew Shepherd, Senior Director, Industry Programs, Automotive Industries Association of Canada
Shepherd is Senior Director, Industry Programs at the Automotive Industries Association of Canada, as well as Executive Director of I-CAR Canada. He has been involved in training and human resource policy in government and industry, and joined AIA in 2010 to manage I-CAR collision repair training in Canada.
David Ribeiro, Coordinator, Leadership Programs, Automotive Retailers Association (ARA)
Ribeiro has spent over 35 years in the automotive industry. His automotive career started in 1979 with collision industry training at a local vocational school in Vancouver. From there he began work as a collision technician but quickly realized that he preferred to have his own operation. He operated his own body shop in the Burnaby, BC area for two years before joining the Insurance Corporation of British Columbia (ICBC).
Over his 26 years career at ICBC, Ribeiro worked his way up from the front line estimator role through various management and regional management positions. One of his most noticeable accomplishments included project management responsibility for the development and implementation of the Corporation’s Centralized Estimating Facility.
He joined the Automotive Retailers Association (ARA) in 2014 as the Director of Industry Relations. In this role he led divisional staff efforts to ensure membership growth and retention, while expanding membership engagement. He recently volunteered to step back from the Director role to allow sufficient time to manage both the Collision and Mechanical divisions of the ARA within British Columbia. He continues as a coordinator of leadership programs such as the recently released Certified Collision Repair Program.
Joe Carvalho, Manager, National Auto Vendor Programs, Claims, Economical Insurance
Carvalho is the Manager, National, Physical Damage Vendor Programs for Economical Insurance. His roots are deep in the collision industry. A licensed collision professional, over the last 27 years Carvalho has worked for Economical Insurance and has recently assumed his current national role for Economical Insurance. After serving two years on the CCIF Steering Committee, Carvalho assumed the position of CCIF Chairman, starting his term in January 2016.
Patrice Marcil, Learning & Development Director, Axalta Coating Systems
Marcil started his career with Axalta as a Technical Training Instructor in 2000 moving to Training and Customer Care Centre Manager, then adding Strategic Planning and Refinish Performance Management responsibilities for Canada. His current role is Learning & Development Director for North America.
Marcil started in the automotive Industry in 1979 as a part-time technician in his father’s shop, moving to shop manager in 1985 until 1989. He began a second career as a collision repair instructor from 1990 to 2000.
Terry Daniels, Managing Director, Impact Auto Auctions
With over 18 years in the salvage and whole-car auction business in both technology and business leadership roles, Daniels brings unique insights into automotive remarketing in the Canadian collision industry. He has led the development of the salvage management services model in Canada, and continues to evolve the industry with a focus on value maximization, customer experience and process efficiency for both buyers and sellers
For more information on CCIF or to register for CCIF Vancouver, please visit
ccif.ca.
Shop Certification At 2016 NACE/CARS
Assured Performance CEO/President Scott Biggs, at NACE/CARS 2016, explaining why shop certification programs are meeting a demand, which is to raise the quality of collision repair services.
August 11, 2016 – Assured Performance covered one of the hottest topics in the world of collision repair, shop certification, at the 2016 NACE/CARS Conference in Anaheim California.
Assured Performance representatives shared the microphone to discuss the latest shop certification program developments. Shop owners and managers from businesses already involved in a shop certification process, and those getting ready to do so, shared insight and information regarding the best tools and ways to achieve their goals.
Assured Performance Founder and President Scott Biggs discussed the recent Canadian launch of the Assured Performance program. Biggs shared some very interesting data and statistics, including the fact that 35% of collision repairs in the U.S. are performed in OEM Certified collision repair shops.
“The justification for collison repair shop certification programs became obvious five years ago, when we discovered that less than 5% of shops possessed the tools and training to keep up with the technological advancements of the new vehicles being delivered. We wanted to develop a program which was recognized by OEMs, appreciated by insurers and approved by shops, which would also wean out the weaker players. How is it that shops, which aren’t equipped to do so, are still repairing damaged vehicles?ˮ asked Biggs.
Workshops participants discussed the various advantages of shop certification and reviewed the progress of the programs to-date. New-vehicle manufacturer representatives were also present to discuss their point of view and expectations in regard to these programs.
The session wrapped up with presentation of what the North-American collision repair market of the future will probably look like.
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Kavia Auto Body CSN achieves OEM Certification by FCA Canada and Certified Collision Care
Hamilton, ON – Certified Collision Care announced today that Kavia Auto Body CSN has achieved their official OEM Certification as a Mopar Certified Collision Repair Facility for the Chrysler, Dodge, Jeep, Ram and Fiat brands, and as a Certified Collision Care provider. Kavia Auto Body CSN is currently owned by Raj Kavia, but the organization has a long history, started 45 years ago in Africa by his father Mr. Lalji Kavia. The business moved to Europe, and then to Saskatoon, Saskatchewan, in 1983. This year, Kavia Auto Body made another big move, building a state-of-the-art facility designed especially for efficiency, work flow, customer comfort and convenience and employee satisfaction.
“The importance of having the right space, the latest in technology, training and skills is crucial to the delivery of a first class experience to both the customer and the staff”, shares Raj Kavia. “I believe it requires the right investments to do the right thing for the customer; to treat them like a star and ensure their repairs are completed to OEM specifications.” Kavia Auto Body’s philosophy is one of continual improvement. The facility is recognized as an I-CAR Gold class facility, and is part of the CSN network.
The Certified Collision Care program provides all qualified collision repairers the opportunity to attain OEM Certification in Canada. In order to qualify, repairers must have the proper tools, equipment, training and facilities required to repair vehicles to OEM specifications and ensure a vehicle’s fit, finish, durability, functionality, value, and safety are preserved. Certified Collision Care has an exclusive agreement with FCA Canada (Chrysler, Dodge, Jeep, Ram, Fiat brands) to manage and administer their OEM certification program. All Certified Collision Care providers are recognized as Mopar Certified Collision Repair Facilities.
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About Certified Collision Care:
The mission of the Certified Collision Care program is to raise the industry’s technical repair capability and ensure each repair business has what is necessary to properly and safely repair current and future vehicles manufactured by the participating Automakers. Visit www.certifiedcollisioncare.ca for more information.
Media Contact:
Certified Collision Care
Leanne Jefferies, VP of Canadian Operations, Assured Performance Network
(905) 628-2041, leanne.jefferies@assuredperformance.net
Assured Performance Network’s new Certified Collision Care program will provide many benefits.
Certified Once, Recognized by Many
OEM (original equipment manufacturer) certification is a growing trend in the collision repair industry, and in Canada, programs are just starting to develop. Given the complexity of the collision repair business, any program that simplifies the certification process and unifies industry stakeholders is a good thing. This is why the time is right for a new national program.
Leanne Jefferies, vice president, Canadian Operations at Assured Performance Network, has just launched the “Certified Collision Care” program in Canada. The program has a long history of success with the company’s U.S.- based parent company. Assured Performance Network has certified over 2,000 collision repair facilities in the U.S. and had that certification recognized by U.S. OEMs. Certification is given only to repairers that meet or exceed OEM standards for tools, equipment, training, and facilities. Certification assures customers that these shops are able to properly repair vehicles to manufacturer specifications for fit, finish, durability, value, and safety.
Assured Performance Network’s motto is “Certified once, recognized by many.” It is the collaborative spirit of the program that sets it apart. “This is a unique opportunity,” Jefferies says. “We can work together in a way that’s not been done before in Canada. There are benefits for repairers, OEMs, consumers, and insurers.”
Providing a single avenue for certification is the simplest, most efficient way to ensure quality standards, safety, and high customer satisfaction
The Certified Collision Care program will provide a framework for OEMs to come together and agree on the standards that repairers in Canada need to meet to properly repair vehicles. Working together will reduce redundancy in program requirements, repetitious inspections, and unnecessary duplication of costs.
Providing a single avenue for certification is the simplest, most efficient way to ensure quality standards, safety, and high customer satisfaction, Jefferies says. The program levels the playing field. It gives all technically qualified collision repairers the opportunity to become certified and differentiate themselves from others who may not have made the same investments in quality. It is also open to all OEMs that want a proven certification program so they can assure their customers that their vehicles are being repaired at qualified repair shops. A certified collision repair program increases customer satisfaction and helps OEMs to protect their brand and promote customer loyalty.
“I see this program as an opportunity for our industry to create a standard,” explains Jefferies, “to recognize repairers who have stayed current and invested in training and equipment; to encourage more repairers to invest in I-CAR training, tools, and equipment; and, most importantly, to protect consumers. By working together, we can establish our own ‘seal of approval’ that lets customers and insurers know that we are qualified to repair vehicles.”
The process of becoming a “Certified Collision Care” provider is very straightforward. The program is largely run online. Other than an on-site inspection and audits, a shop can manage everything on the Certified Collision Care website: certifiedcollisioncare.ca
Once enrolled, shops are able to assess their business capability against a complete list of certification standards and receive an evaluation that shows any deficiencies. Shops can then make the modifications or investments required to qualify. Next, an inspector audits the shops to ensure proof of compliance through documentation and photos. Once certified, a shop has access to various marketing and promotional tools. Jefferies adds, “Our program is user-friendly, transparent, and open to all. Our website lists all of our certification requirements, so there is no guesswork involved. Our account managers are there to support repairers and answer questions every step of the way during the process.”
Benefits to Stakeholders
The Certified Collision Care program is an idea that has come along at the right moment, if for no other reason than the accelerating pace of change and the increasing complexity in the industry. Certification provides real benefits for shops. It tells insurers and customers that a business has all of the necessary skills, technical knowledge, and tools it takes to repair current and next generation vehicles. Used as part of a marketing campaign, it can help drive more sales, convert estimates into repairs, and, ultimately, produce happy customers.
We can work together in a way that’s not been done before in Canada
Ongoing participation and certification also allows shop owners to better plan future investment. By knowing what is coming down the road, they can develop a training plan to ensure their technicians stay current, rather than simply reacting after the fact. The Certified Collision Care program provides clarity and guidance on where to invest.
Having a shop with visibly high standards has an impact on the business in other ways — including recruiting and retention. “Shops with a reputation for quality are also able to attract better employees. The best like to work with the best,” says Jefferies.
“All together, the benefits of Certified Collision Care add up to the opportunity to earn a better return on a shop’s investment in tools, training, facilities, and marketing,” she says.
For insurers, Certified Collision Care offers the ability to easily identify the qualifications of repairers across Canada. This in turn gives peace of mind to their customers, assuring them that their vehicles are receiving safe repairs that meet OEM specifications. In addition, the program can help to identify repairers with advanced capabilities to repair vehicles that have aluminum and carbon fibre in their structure.
Certification requires shops to meet standards in the areas of business practices, technical capabilities, customer service, regulatory compliance, and advanced capabilities. Many shops can already check off a lot of the boxes needed to qualify. Here are some of the initial qualifications:
Business Standards
- Shops must have been in business for five years or possess a credit rating and service history. As well, they must provide proof of Garage Keepers liability insurance with a minimum of a million dollars of coverage. Shops must also give customers a limited lifetime warranty.
- Shops must subscribe to an electronic p-page (procedure page) logic estimating system. They must also be in compliance with locally, provincially, and nationally legislated operating requirements, including worker protection and hazardous waste disposal.
- Shops must measure customer satisfaction through a third party provider and have a process to follow up with unsatisfied customers. They must use a preferred rental car company or provide complimentary customer transportation. They are also required to deliver a vehicle with a clean interior and exterior.
- Shops must have a well-maintained, well-lit parking area and a professional, well-maintained customer waiting area. They must provide formalized customer service training to key office staff.
Technical Standards
- Shops must have I-CAR Gold Class or Gold Class in Progress status with proof of ongoing I-CAR training quarterly. I-CAR Gold Class status must be achieved by the first annual certification renewal (that is, within 12 months). The facility must have provincially licensed technicians employed at all times.
- Shops are required to subscribe to current OEM repair procedures and be able to provide documented proof of this.
- Use of a frame rack or dedicated universal fixture bench with proper anchoring and pulling capabilities is mandatory. Also mandatory is an electronic 3D measuring system with a current data subscription and proof of the technical training to operate the system.
- Qualified shops must use a current refrigerant recovery/recycling system or provide proof of a subcontract supplier. They must have the ability to conduct and verify four-wheel alignment either in-house or through a subcontract provider.
- Shops must have the ability to remove, replace, and reinstall steering and suspension components, as well as engine and drive train units. They must have the ability to service passive and active restraint systems.
- Shops must have a spray paint booth with forced air drying systems, use an OEM-approved finishing system, and show proof of product training for that system.
- Shops must have a ground lift with at least 7,000 pounds capacity and use pressure-fed corrosion compound and application systems. They must have the ability to perform pre and post repair vehicle diagnostic scans and proof of calibration either in-house or through a subcontractor. Shops are required to have a documented quality assurance or quality control system in place.
Advanced Materials
- “Advanced materials are being used in all vehicles today,” says Jefferies. “With one certification from Certified Collision Care, you will get recognition from multiple manufacturers on advanced materials. With so much new technology and materials coming down the road at such a rapid pace of deployment, having a single stop certification is simply going to save everybody time and money.”
- To qualify for certification, shops must meet manufacturers’ specifications according to make, model, and year:
- Shops must have a 220-volt, three-phase inverter or functionally equivalent squeeze-type resistance spot welder capable of producing a minimum of 600 lb of clamping force and 10,000 amps of current at the electrodes. They must also have a 220-volt MIG/MAG welder for steel fusion.
- Shops are required to have a dent removal/pulling system for steel panels that contains a stud welder, stud pins and washers, wiggle wire, and pulling attachments. They must have completed I-CAR WCS03: Steel GMA Welding certification, have a MIG welder with silicon-bronze MIG brazing capabilities, and have proof of training in silicon-bronze MIG brazing.
- As far as standard certification goes, a considerable number of shops already qualify or are close to qualification with their current training and facilities. Others may already also qualify for optional qualification in composite materials and aluminum repair. To qualify for the optional composite materials certification, shops must meet additional qualifications:
- Shops must have the tools and equipment to repair advanced structural composite and carbon fibre components, and provide proof of training or certification in repairing those components.
- Shops must have a clean room and an air filtration and evacuation system. Shops must also provide proof of any OEM certification for advanced structural composites or carbon fibre construction.
Repairers can also add to their certification an “aluminum repair capable” designation. The requirements for this certification are straightforward:
Shops must have a separate work area for aluminum repair, either a separate room or a curtain system. They must have a designated set of special tools specifically for aluminum vehicles to prevent cross-contamination from steel-body vehicles. Their inventory must contain all the required hand tools per manufacturer specifications.
- Shops must use a 220-volt pulse MIG welder for aluminum work and an aluminum dent extraction system that contains a stud welder, a heat gun, a pyrometer, and aluminum hammers. They are also required to use specialized self-piercing rivet guns that meet or exceed manufacturer specifications.
- Shops must have an immersion-type wet-mix dust extraction system in place.
- Shops must have completed I-CAR Ford Structural Repair and I-CAR WCA05: Aluminum Welding training or have proof of functional equivalents.
Having a single stop certification is going to save everybody time and money
Once again, many shops may already qualify for these optional certifications or be very close to qualification. The full list of requirements is available on the company’s website.
As already stated, in the U.S., the program has grown to include more than 2,000 shops. Jefferies is aiming to have all qualified shops in Canada certified in order to provide coast-to-coast coverage and to have at least one certified repairer in every community. She expects that at least 800 to 1,000 shops will join the program.
The annual cost for basic certification is $2,950 CAD, which will include the OEM certification and recognitions that are added during the inaugural year. As an added incentive, participating shops are only required to pay a non-refundable $1,000 CAD deposit at the time of enrollment, with the balance due upon process completion and official certification.
Shops will have the option to select various OEM certifications and recognitions and marketing programs as they are added to the program in subsequent years, which could require additional fees.
“I am excited to have the opportunity to bring this program to Canada. The program is effective, efficient, and affordable,” Jefferies says. “By providing third-party, neutral certification, we’re bringing real value to all stakeholders in collision repair. By working together collaboratively as an industry, we can really make a difference. It’s a win for everybody.”
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This article originally appeared in the Spring 2016 issue of Collision Quarterly.
Newsletter – Certified Collision Care
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CERTIFIED COLLISION CARE AWARDS FIRST CANADIAN CERTIFICATIONS
Certified Collision Care is working with best-in-class collision repair businesses that have met or exceeded the advanced technical requirements to become officially certified.
In order to qualify, repairers must have the proper tools, equipment, training and facilities required to repair vehicles to OEM specifications and ensure a vehicle’s fit, finish, durability, functionality, value, and safety are preserved.
Supreme Collision Centre in Bolton, Ont. and Thornhill, Ont. are the first collision repair facilities to be awarded this Certification in Canada and will have their Aurora location certified shortly. Marty Reddick, President of Supreme Collision Centre says, “we work very hard to stay ahead of the curve in the collision repair industry and to be leaders in every community that we operate in. This official certification demonstrates our commitment to our respective business partners, to develop and support our people, and continues our pursuit of process excellence. We are extremely pleased to be the first organization recognized by the Certified Collision Care Program in Canada.”
The Canadian program is managed by Canadians, for Canadians, and follows the success of U.S.- based parent company Assured Performance Network that works with the top U.S. OEMs to identify, certify, and promote over 2000 U.S. repair businesses through one joint-effort program.
Certified Collision Care is positioned to rapidly expand across the country, as it provides top performing collision repairers a way to gain recognition for their investment in their business and differentiate themselves in their market.
“I am excited to have the opportunity to bring this program to Canada”, says Leanne Jefferies, Vice President of Canadian Operations, Assured Performance. “Advanced materials are being used in all vehicles today. With so much new technology coming down the road at such a rapid pace of deployment, we need a way to identify facilities who are qualified to handle these repairs.”
The program’s unique approach will enable repairers to be Certified Once and Recognized by many, using a consistent turnkey system that eliminates redundancy in program requirements, repetitious inspections, and unnecessary duplication of costs.
Because the certification process is completed by a neutral third party; the result provides significant added value to all stakeholders in the collision repair industry.
PARR AUTO BODY AWARDED CERTIFIED COLLISION CARE STATUS
Parr Auto Body, located in Saskatoon, Sask., has been awarded Certified Collision Care status.
In order to qualify for Certified Collision Care status, repairers must have the proper tools, equipment, training and facilities required to repair vehicles to OEM specifications and ensure a vehicle’s fit, finish, durability, function.
Parr Auto Body has been a strong leader in the Saskatoon collision repair market since 1952. “We are committed to providing our customers with excellence in all areas—our equipment and tooling, our technical skill levels, and our customer experience”, said Tom Bissonnette, owner of Parr Auto Body.
“Our team at Parr Auto Body has worked hard to achieve this goal of becoming a Certified Collision Care provider. With the constant changes in vehicle technology, aluminum, high strength steel and more, we are focused on ensuring that our customers’ collision repair requirements are exceeded. I am so proud of our team at Parr and their commitment continuous improvement,” said Chelsea Stebner, partner at Parr Auto Body.
Certified Collision Care is positioned to rapidly expand across the country, as it provides top performing collision repairers a way to gain recognition for their investment in their business and differentiate themselves in their market.
“It’s exciting to see early adopters of our Canadian program achieve their official credentials as Certified Collision Care providers, says Leanne Jefferies, VP of Canadian Operations, Assured Performance.
“Our program’s unique approach will enable repairers to be ‘Certified Once and Recognized by Many’—using a consistent turnkey system that eliminates redundancy in program requirements, repetitious inspections, and unnecessary duplication of costs.”
For more details on Certified Collision Care, click here
SPEEDY COLLISION PARTNERS WITH CERTIFIED COLLISION CARE
Speedy Collision has announced a partnership with Certified Collision Care for all of its locations across Canada.
Certified Collision Care is working with best-in-class collision repair businesses that have met or exceeded the advanced technical requirements to become officially certified. In order to qualify, repairers must have the proper tools, equipment, training and facilities required to repair vehicles to OEM specifications and ensure a vehicle’s fit, finish, durability and functionality.
Speedy Collision is a rapidly growing collision repair franchise with 26 facilities located across Canada. Speedy Collision saw the value in participating in the Certified Collision Care program when it launched in Canada, and has made participation in the program mandatory for all locations. Two Speedy facilities have already earned their credentials. “OE Certification is the way of the future, and when I learned about the unique joint-effort program being launched, it just made a lot of sense,” said Terry Allen, CEO Speedy Collision. “To be a professional repairer today, investment in tools, equipment, and training is not optional. The Certified Collision Care program lets our franchisees stand out as leaders who are committed to doing repairs to OEM specifications”, added Allen.
Speedy Collision Midland (Bodyline Collision Ltd.) has been awarded their Certified Collision Care credentials. Brothers Wally and Gary Betcher co-own the brand new 5200 sq. ft. state-of-the art facility. “We have invested heavily to properly equip our facility and train our technicians. Top quality repairs demand top quality equipment and this recognition will help us to differentiate our business in our local market”, said Gary Betcher.
Speedy Collision Weston (Garyray Autobody) has also been awarded credentials as a Certified Collision Care provider. Owner Sandro Perruzza said, “I am proud to be recognized as a Certified Collision Care provider. These credentials demonstrate our commitment to excellence. At Speedy Collision Weston we take pride in delivering exceptional service and repairing vehicles to OEM specifications for our customers and insurance partners.”
“I am excited to be working with the Speedy Collision network. It’s a pleasure to see all of their locations working towards completing their certification, and I look forward to seeing them achieve their goal of 100 percent participation”, said Leanne Jefferies, VP of Canadian Operations; Assured Performance. “Our program’s unique approach will enable repairers to be ‘Certified Once and Recognized by Many,’ using a consistent turnkey system that eliminates redundancy in program requirements, repetitious inspections, and unnecessary duplication of costs.”
For more details about Certified Collision Care, click here
FCA Canada launches Mopar Certified Collision Repair Facility Program with Certified Collision Care
May 18, 2016 — Hamilton, Ontario — FCA Canada has entered into an exclusive strategic agreement with Certified Collision Care to develop, launch and manage the company’s Mopar Certified Collision Repair Facility program. FCA Canada owns the Chrysler, Dodge, Jeep, Ram and Fiat brands.
According to an official statement, FCA Canada will be an integral strategic partner leveraging the joint-effort collision repair facility certification services, infrastructure and turnkey program offered by Certified Collision Care.
This new program allows dealers and independent collision repair facilities to meet the qualifications necessary to be certified by FCA Canada as a collision repair facility of choice for its vehicle owners. According to Certified Collision Care, the program will ensure that FCA Canada vehicle owners can choose a certified collision repair provider, that has the proper tools, equipment, training and facility required to repair their vehicle to OEM specifications and ensure the vehicle’s fit, finish, durability, functionality, value, and safety are preserved.
“Our commitment to our car buyers starts when they purchase their vehicle from FCA Canada, and this includes ensuring they have a Certified Collision Repair Facility to repair their vehicle should they ever need one,” said Mopar Service & Parts Marketing Manager for FCA Canada, John Eason.
All Certified Collision Care facilities will automatically be recognized by FCA Canada as Mopar Certified Collision Repair Facilities on June 1, 2016, and will receive special FCA Certified signage as part of the integrated Certified Collision Care program.
“We are proud to partner with FCA Canada to add the Mopar Certified Collision Repair Facility Program and FCA Canada recognition to our certified shop’s credentials. The national network we are developing helps to fulfill their commitment to their vehicle buyers,” said Leanne Jefferies, VP of Canadian Operations for Certified Collision Care.
Color Compass hosts information session
Edmonton, Alberta — May 19, 2016 — Color Compass recently held an informal breakfast networking session at its Carlson Body Shop Supply training centre in Edmonton, Alberta. The main topic of discussion was OEM certifications.
Dave Swenson is the General Manager of Carlson Body Shop Supply. He noted that there was a lot of interest in the event, judging by the turnout from local shop owners and other industry stakeholders.
“It was a pleasure to welcome Leanne Jefferies to our training centre in Edmonton to discuss Certified Collision Care and their unique approach to OEM certifications in Canada,” said Swenson. “We couldn’t be happier with the turnout from the Edmonton area.”
For more information, please visit colorcompass.com.
FCA CANADA, CERTIFIED COLLISION CARE, ANNOUNCE PARTNERSHIP
Fiat Chrysler Automobiles (FCA) Canada Inc. (Chrysler, Dodge, Jeep, Ram and Fiat brands) has announced an exclusive strategic agreement with Certified Collision Care, the Canadian division of Assured Performance Network.
The new partnership will see the development, launch, and management of the Mopar Certified Collision Repair Facility program. FCA Canada will be an integral strategic partner leveraging the joint-effort collision repair facility certification services, infrastructure and turnkey program offered by Certified Collision Care.
This new program allows dealers and independent collision repair facilities to meet the qualifications necessary to be certified by FCA Canada Inc. as a collision repair facility of choice for its vehicle owners. The program will ensure that FCA Canada vehicle owners can choose a Certified collision repair provider, that has the proper tools, equipment, training and facility required to repair their vehicle to OEM specifications and ensure the vehicle’s fit, finish, durability, functionality, value, and safety are preserved. This is particularly important based upon the increasingly complex vehicle design and repair requirements.
By leveraging the existing Certification process, FCA says it will be able to eliminate redundant costs, making certification more affordable for their dealerships and independently owned repair businesses that can meet their requirements.
All Certified Collision Care facilities will automatically be recognized by FCA Canada as Mopar Certified Collision Repair Facilities on June 1, 2016, and will receive special FCA Certified signage as part of the integrated Certified Collision Care program. This strategic partnership reinforces the business strategy and slogan of the joint-effort certification program, “Certified Once, Recognized by Many.”
Mopar Service & Parts Marketing Manager for FCA Canada, John Eason said, “our commitment to our car buyers starts when they purchase their vehicle from FCA Canada, and this includes ensuring they have a Certified Collision Repair Facility to repair their vehicle should they ever need one.”
“Leanne Jefferies, Vice President, Canadian Operations said, “we are proud to partner with FCA Canada to add the Mopar Certified Collision Repair Facility Program and FCA Canada recognition to our Certified shop’s credentials. The national network we are developing helps to fulfill their commitment to their vehicle buyers.”
Certified Collision Care is working with best-in-class collision repair businesses that have met or exceeded the advanced technical requirements to become officially certified. Certified Collision Care is positioned to rapidly expand across the country, as it provides top performing collision repairers a way to gain recognition for their investment in their business and differentiate themselves in their market.
CROSSTOWN AUTOBODY EARNS CERTIFIED COLLISION CARE AND MOPAR ACCREDITED STATUS
Crosstown Autobody, located in Edmonton, Alta., is the first franchise dealer-owned collision centre to earn both Certified Collision Care and Mopar Certified Collision Repair Facility credentials. The facility has been operating for more than 40 years.
Certified Collision Care is working with best-in-class collision repair businesses that have met or exceeded the advanced technical requirements to become officially certified. In order to qualify, repairers must have the proper tools, equipment, training and facilities required to repair vehicles to OEM specifications and ensure a vehicle’s fit, finish, durability, functionality, value, and safety are preserved.
FCA Canada partnered with Certified Collision Care to launch the Mopar Certified Collision Repair Facility program. All Certified Collision Care providers are recognized by FCA Canada for having the qualifications necessary to be a collision repair facility of choice for its Chrysler, Dodge, Jeep, Ram and FIAT vehicle owners.
“As the bodyshop of a large Chrysler dealership in Canada and part of AutoCanada, which is comprised of most vehicle manufacturers, we are able to invest in all the proper OEM tools, equipment and training that is essential to a proper repair. We continually invest in our business to ensure we stay up to date on the ever changing collision repair business”, said Gary Bridgeman, Manager of Crosstown Autobody. “We are proud to be part of the “Certified Collision Care” certification program, and the first dealer “Mopar Certified Collision Repair Facility”, as it demonstrates our commitment to ensure our staff has the resources and training needed to repair vehicles to OEM specifications.”
Certified Collision Care is rapidly expanding across the country, as it provides top performing collision repairers a way to gain recognition for their investment in their business and differentiate themselves in their market.
The program’s unique approach allows repairers to be Certified Once and Recognized by many, using a consistent turnkey system that eliminates redundancy in program requirements, repetitious inspections, and unnecessary duplication of costs.
For more information on Certified Collision Care, click here
CARSTAR London East & CARSTAR London West achieve Mopar Canada OEM Certification and Certified Collision Care Credentials
CARSTAR London East & CARSTAR London West achieve Mopar Canada OEM Certification and Certified Collision Care Credentials
July 18, 2016, Hamilton, ON – Certified Collision Care announced today that CARSTAR London East, and CARSTAR London West have achieved their official OEM Certification as Mopar Certified Collision Repair Facilities, and recognition as Certified Collision Care Providers.
Both facilities are state-of-the-art, and owner Wayne Minogue has invested heavily in both businesses. CARSTAR London West is a 6,500 sq. ft. Facility, and CARSTAR London East is 30,000 sq. ft. “I’ve spent about $300,000 on equipment,” says Minogue. “We’ve invested in two resistance spot welders, two aluminum MIG brazing welders, and we’re putting in a second spray booth.”
“We are focused on delivering an exceptional customer experience, and that means repairing vehicles to OEM specifications”, says Wayne Minogue, owner of both locations. “Our team is committed and has worked together with my management team to meet the training requirements to achieve OEM Certification. I am proud of what they have accomplished! We are qualified and ready to repair the highly advanced vehicles on the road today and in the future.” Both CARSTAR locations were just recognized as I-CAR Gold Facilities as well, further demonstrating their commitment to excellence.
The Certified Collision Care program provides all qualified collision repairers the opportunity to attain OEM Certification in Canada. Parent company Assured Performance Network has over 2000 Certified shops that are recognized by Ford, FCA, Nissan, Infiniti and Hyundai. In Canada, Certified Collision Care has an exclusive agreement with FCA Canada (Chrysler, Dodge, Jeep, Ram, Fiat brands) to manage and administer their OEM certification program, and other OEM recognitions are expected to be added in the future.
In order to qualify, repairers must have the proper tools, equipment, training and facilities required to repair vehicles to OEM specifications and ensure a vehicle’s fit, finish, durability, functionality, value, and safety are preserved. Once Certified, all Certified Collision Care providers are recognized by FCA Canada as a Mopar Certified Collision Repair Provider.
Certified Collision Care is rapidly expanding across the country, with collision repairers from 8 provinces enrolled in the program. Participating repairers recognize the value of OEM Certification, and want to gain recognition for their investment in their business and differentiate themselves in their market.
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About Certified Collision Care:
The mission of the Certified Collision Care program is to raise the industry’s technical repair capability and ensure each repair business has what is necessary to properly and safely repair current and future vehicles manufactured by the participating Automakers. Visit www.certifiedcollisioncare.ca for more information.
Media Contact: Leanne Jefferies,
VP of Canadian Operations,
Assured Performance Network
(905) 628-2041,
leanne.jefferies@assuredperformance.net
Garland Auto Body Ltd. Earns Official Certification and Prestigious Top Automaker Recognition
ST. John’s – Garland Auto Body Ltd. has been officially Certified by Certified Collision Care, a non-profit consumer advocacy organization for maintaining the right tools, equipment, training, and facility necessary to repair the participating Automaker brand vehicles according to the manufacturer’s specifications. In achieving their certification, Garland Auto Body Ltd. is now an integral part of the most advanced repair capable and efficient collision repair network in the world.
To become Certified and officially recognized as a Certified Collision Care provider, Garland Auto Body Ltd. passed the rigorous certification process essential to help ensure a proper and safe repair of the new generation of advanced vehicles. Only the top collision repair facilities in Canada are able to meet the stringent requirements to become officially Certified and recognized.
According to manager, Derrick Ryan, “When an accident happens, it can be hard to know who to trust with your vehicle. Certification through Assured Performance is important to help give the people of our community peace of mind.”
The certification criteria is based upon auto manufacturer requirements. These are critical to ensure the vehicle fit, finish, durability, value and safety following an accident. As new model vehicles are being introduced that use light weight high strength materials and advanced technology, a proper repair according to manufacturer specification is even more important than ever to ensure the passenger safety and proper performance of the vehicle. Auto manufacturers want to ensure that consumers have the option of Certified Collision Care wherever they live, work, or travel
“Consumers need the confidence and peace of mind to know their vehicle is repaired by a shop that has what it takes to ensure the vehicle safety. Garland Auto Body Ltd. is officially a Collision Care Provider™,” said Scott Biggs, CEO of Assured Performance Collision Care. “They represent the standard by which all other body shops are measured.”
Media Contacts:
Garland Auto Body Ltd.
Derrick Ryan, Manager
(709) 722-0641
garlandauto@nfld@nfld.net
http://www.garlandautobody.com
About Certified Collision Care: Certified Collision Care is the Canadian division of Assured Performance Collision Care™, a non-profit consumer advocacy organization specializing in the automotive collision repair market segment. Assured Performance works with the top automakers in North America to identify, audit and promote collision repair providers that meet best-in-class business standards and the manufacturer’s requirements.
Birchwood Collision Centre on Regent Earns Official Certification and Prestigious Top Automaker Recognition
Winnipeg – Birchwood Collision Centre on Regent has been officially Certified by Certified Collision Care, a non-profit consumer advocacy organization for maintaining the right tools, equipment, training, and facility necessary to repair the participating Automaker brand vehicles according to the manufacturer’s specifications. In achieving their certification, Birchwood Collision Centre on Regent is now an integral part of the most advanced repair capable and efficient collision repair network in the world.
To become Certified and officially recognized as a Certified Collision Care provider, Birchwood Collision Centre on Regent passed the rigorous certification process essential to help ensure a proper and safe repair of the new generation of advanced vehicles. Only the top collision repair facilities in Canada are able to meet the stringent requirements to become officially Certified and recognized.
According to owner, Arthur Crawford, “Our business has been built on a foundation of excellence and ethical business practices. We strive to provide the highest-quality repair for our customers. Our state-of-the-art facility and certified technicians give us the ability to achieve this Certified status.”
The certification criteria is based upon auto manufacturer requirements. These are critical to ensure the vehicle fit, finish, durability, value and safety following an accident. As new model vehicles are being introduced that use light weight high strength materials and advanced technology, a proper repair according to manufacturer specification is even more important than ever to ensure the passenger safety and proper performance of the vehicle. Auto manufacturers want to ensure that consumers have the option of Certified Collision Care wherever they live, work, or travel.
“Consumers need the confidence and peace of mind to know their vehicle is repaired by a shop that has what it takes to ensure the vehicle safety. Birchwood Collision Centre on Regent is officially a Collision Care Provider™,” said Scott Biggs, CEO of Assured Performance Collision Care. “They represent the standard by which all other body shops are measured.”
Media Contacts:
Birchwood Collision Centre on Regent
Arthur Crawford, Director
(204) 299-7538
arthur.crawford@birchwood.ca
http://www.birchwoodcollision.ca
About Certified Collision Care: Certified Collision Care is the Canadian division of Assured Performance Collision Care™, a non-profit consumer advocacy organization specializing in the automotive collision repair market segment. Assured Performance works with the top automakers in North America to identify, audit and promote collision repair providers that meet best-in-class business standards and the manufacturer’s requirements.
Birchwood Collision Centre at Pointe West Earns Official Certification and Prestigious Top Automaker Recognition
Winnipeg – Birchwood Collision Centre at Pointe West has been officially Certified by Certified Collision Care, a non-profit consumer advocacy organization for maintaining the right tools, equipment, training, and facility necessary to repair the participating Automaker brand vehicles according to the manufacturer’s specifications. In achieving their certification, Birchwood Collision Centre at Pointe West is now an integral part of the most advanced repair capable and efficient collision repair network in the world.
To become Certified and officially recognized as a Certified Collision Care provider, Birchwood Collision Centre at Pointe West passed the rigorous certification process essential to help ensure a proper and safe repair of the new generation of advanced vehicles. Only the top collision repair facilities in Canada are able to meet the stringent requirements to become officially Certified and recognized.
According to owner, Arthur Crawford, “With the complexity of today’s vehicles, it is critical to select the right repairer. We are proud to receive this official certification and these automaker recognitions, illustrating our investment and commitment to our customers.”
The certification criteria is based upon auto manufacturer requirements. These are critical to ensure the vehicle fit, finish, durability, value and safety following an accident. As new model vehicles are being introduced that use light weight high strength materials and advanced technology, a proper repair according to manufacturer specification is even more important than ever to ensure the passenger safety and proper performance of the vehicle. Auto manufacturers want to ensure that consumers have the option of Certified Collision Care wherever they live, work, or travel.
“Consumers need the confidence and peace of mind to know their vehicle is repaired by a shop that has what it takes to ensure the vehicle safety. Birchwood Collision Centre at Pointe West is officially a Collision Care Provider™,” said Scott Biggs, CEO of Assured Performance Collision Care. “They represent the standard by which all other body shops are measured.”
Media Contacts:
Birchwood Collision Centre at Pointe West
Arthur Crawford, Director
(204) 831-4934
arthur.crawford@birchwood.ca
http://www.birchwoodcollision.ca
About Certified Collision Care: Certified Collision Care is the Canadian division of Assured Performance Collision Care™, a non-profit consumer advocacy organization specializing in the automotive collision repair market segment. Assured Performance works with the top automakers in North America to identify, audit and promote collision repair providers that meet best-in-class business standards and the manufacturer’s requirements.
Precision Auto Body Repairs Earns Official Certification and Prestigious Top Automaker Recognition
Saskatoon – Precision Auto Body Repairs has been officially Certified by Certified Collision Care, a non-profit consumer advocacy organization for maintaining the right tools, equipment, training, and facility necessary to repair the participating Automaker brand vehicles according to the manufacturer’s specifications. In achieving their certification, Precision Auto Body Repairs is now an integral part of the most advanced repair capable and efficient collision repair network in the world.
To become Certified and officially recognized as a Certified Collision Care provider, Precision Auto Body Repairs passed the rigorous certification process essential to help ensure a proper and safe repair of the new generation of advanced vehicles. Only the top collision repair facilities in Canada are able to meet the stringent requirements to become officially Certified and recognized.
According to owner, Joe Giocoli, “We’ve worked hard to stay ahead of the curve in the collision repair industry. This official Certification demonstrates that commitment to our customers. We take pride in our highly trained technicians who use the latest tools and equipment to deliver a top quality repair and the best customer service.”
The certification criteria is based upon auto manufacturer requirements. These are critical to ensure the vehicle fit, finish, durability, value and safety following an accident. As new model vehicles are being introduced that use light weight high strength materials and advanced technology, a proper repair according to manufacturer specification is even more important than ever to ensure the passenger safety and proper performance of the vehicle. Auto manufacturers want to ensure that consumers have the option of Certified Collision Care wherever they live, work, or travel.
“Consumers need the confidence and peace of mind to know their vehicle is repaired by a shop that has what it takes to ensure the vehicle safety. Precision Auto Body Repairs is officially a Collision Care Provider™,” said Scott Biggs, CEO of Assured Performance Collision Care. “They represent the standard by which all other body shops are measured.”
Media Contacts:
Precision Auto Body Repairs
Jennifer Giocoli, Office Manager
(306) 664-4156
admin@precisionautobody.ca
http://www.precisionautobody.ca
About Certified Collision Care: Certified Collision Care is the Canadian division of Assured Performance Collision Care™, a non-profit consumer advocacy organization specializing in the automotive collision repair market segment. Assured Performance works with the top automakers in North America to identify, audit and promote collision repair providers that meet best-in-class business standards and the manufacturer’s requirements.
CARSTAR London West Earns Official Certification and Prestigious Top Automaker Recognition
London – CARSTAR London West has been officially Certified by Certified Collision Care, a non-profit consumer advocacy organization for maintaining the right tools, equipment, training, and facility necessary to repair the participating Automaker brand vehicles according to the manufacturer’s specifications. In achieving their certification, CARSTAR London West is now an integral part of the most advanced repair capable and efficient collision repair network in the world.
To become Certified and officially recognized as a Certified Collision Care provider, CARSTAR London West passed the rigorous certification process essential to help ensure a proper and safe repair of the new generation of advanced vehicles. Only the top collision repair facilities in Canada are able to meet the stringent requirements to become officially Certified and recognized.
According to owner, Wayne Minogue, “Our business has been built on a foundation of excellence and ethical business practices. We strive to provide the highest-quality repair for our customers. Our state-of-the-art facility and certified technicians give us the ability to achieve this Certified status.”
The certification criteria is based upon auto manufacturer requirements. These are critical to ensure the vehicle fit, finish, durability, value and safety following an accident. As new model vehicles are being introduced that use light weight high strength materials and advanced technology, a proper repair according to manufacturer specification is even more important than ever to ensure the passenger safety and proper performance of the vehicle. Auto manufacturers want to ensure that consumers have the option of Certified Collision Care wherever they live, work, or travel.
“Consumers need the confidence and peace of mind to know their vehicle is repaired by a shop that has what it takes to ensure the vehicle safety. CARSTAR London West is officially a Collision Care Provider™,” said Scott Biggs, CEO of Assured Performance Collision Care. “They represent the standard by which all other body shops are measured.”
Media Contacts:
CARSTAR London West
Wayne Minogue, Owner
(519) 473-5431
waynem@carstarlondonwest.ca
http://carstarlondonwest.com
About Certified Collision Care: Certified Collision Care is the Canadian division of Assured Performance Collision Care™, a non-profit consumer advocacy organization specializing in the automotive collision repair market segment. Assured Performance works with the top automakers in North America to identify, audit and promote collision repair providers that meet best-in-class business standards and the manufacturer’s requirements.
FIX AUTO Courtenay Earns Official Certification and Prestigious Top Automaker Recognition
Courtenay – FIX AUTO Courtenay has been officially Certified by Certified Collision Care, a non-profit consumer advocacy organization for maintaining the right tools, equipment, training, and facility necessary to repair the participating Automaker brand vehicles according to the manufacturer’s specifications. In achieving their certification, FIX AUTO Courtenay is now an integral part of the most advanced repair capable and efficient collision repair network in the world.
To become Certified and officially recognized as a Certified Collision Care provider, FIX AUTO Courtenay passed the rigorous certification process essential to help ensure a proper and safe repair of the new generation of advanced vehicles. Only the top collision repair facilities in Canada are able to meet the stringent requirements to become officially Certified and recognized.
According to owners, Jason Borth & Wayne Woodbeck, “We are thrilled to have achieved the Certification and automaker recognitions. This certification helps to let our customers know they are dealing with highly trained professionals that care about them and will assure that their vehicle is repaired right to ensure its safety and performance.”
The certification criteria is based upon auto manufacturer requirements. These are critical to ensure the vehicle fit, finish, durability, value and safety following an accident. As new model vehicles are being introduced that use light weight high strength materials and advanced technology, a proper repair according to manufacturer specification is even more important than ever to ensure the passenger safety and proper performance of the vehicle. Auto manufacturers want to ensure that consumers have the option of Certified Collision Care wherever they live, work, or travel.
“Consumers need the confidence and peace of mind to know their vehicle is repaired by a shop that has what it takes to ensure the vehicle safety. FIX AUTO Courtenay is officially a Collision Care Provider™,” said Scott Biggs, CEO of Assured Performance Collision Care. “They represent the standard by which all other body shops are measured.”
Media Contacts:
FIX AUTO Courtenay
Jason Borth & Wayne Woodbeck
(250) 338-9636
courtenay@fixauto.com
http://fixautocourtenay.com
About Certified Collision Care: Certified Collision Care is the Canadian division of Assured Performance Collision Care™, a non-profit consumer advocacy organization specializing in the automotive collision repair market segment. Assured Performance works with the top automakers in North America to identify, audit and promote collision repair providers that meet best-in-class business standards and the manufacturer’s requirements.
CROSSTOWN AUTOBODY Earns Official Certification and Prestigious Top Automaker Recognition
Edmonton – Crosstown Autobody has been officially Certified by Certified Collision Care, a non-profit consumer advocacy organization for maintaining the right tools, equipment, training, and facility necessary to repair the participating Automaker brand vehicles according to the manufacturer’s specifications. In achieving their certification, Crosstown Autobody is now an integral part of the most advanced repair capable and efficient collision repair network in the world.
To become Certified and officially recognized as a Certified Collision Care provider, Crosstown Autobody passed the rigorous certification process essential to help ensure a proper and safe repair of the new generation of advanced vehicles. Only the top collision repair facilities in Canada are able to meet the stringent requirements to become officially Certified and recognized.
According to manager, Gary Bridgeman, “This certification supports our reputation for superior customer service serving our community. We are your neighbors and friends, so it is important to provide our customers with the peace of mind that their vehicles are being repaired correctly by highly trained professionals that care about them.”
The certification criteria is based upon auto manufacturer requirements. These are critical to ensure the vehicle fit, finish, durability, value and safety following an accident. As new model vehicles are being introduced that use light weight high strength materials and advanced technology, a proper repair according to manufacturer specification is even more important than ever to ensure the passenger safety and proper performance of the vehicle. Auto manufacturers want to ensure that consumers have the option of Certified Collision Care wherever they live, work, or travel.
“Consumers need the confidence and peace of mind to know their vehicle is repaired by a shop that has what it takes to ensure the vehicle safety. Crosstown Autobody is officially a Collision Care Provider™,” said Scott Biggs, CEO of Assured Performance Collision Care. “They represent the standard by which all other body shops are measured.”
About Certified Collision Care: Certified Collision Care is the Canadian division of Assured Performance Collision Care™, a non-profit consumer advocacy organization specializing in the automotive collision repair market segment. Assured Performance works with the top automakers in North America to identify, audit and promote collision repair providers that meet best-in-class business standards and the manufacturer’s requirements.
Media Contact:
CROSSTOWN AUTOBODY
Gary Bridgeman, Manager
(780) 732-6990
gbridgeman@crosstownchrysler.com
Kavia Auto Body Earns Official Certification and Prestigious Top Automaker Recognition
Saskatoon – Kavia Auto Body has been officially Certified by Certified Collision Care, a non-profit consumer advocacy organization for maintaining the right tools, equipment, training, and facility necessary to repair the participating Automaker brand vehicles according to the manufacturer’s specifications. In achieving their certification, Kavia Auto Body is now an integral part of the most advanced repair capable and efficient collision repair network in the world.
To become Certified and officially recognized as a Certified Collision Care provider, Kavia Auto Body passed the rigorous certification process essential to help ensure a proper and safe repair of the new generation of advanced vehicles. Only the top collision repair facilities in Canada are able to meet the stringent requirements to become officially Certified and recognized.
According to owner, Raj Kavia, “We’ve worked hard to stay ahead of the curve in the collision repair industry. This official Certification demonstrates that commitment to our customers. We take pride in our highly trained technicians who use the latest tools and equipment to deliver a top quality repair and the best customer service.”
The certification criteria is based upon auto manufacturer requirements. These are critical to ensure the vehicle fit, finish, durability, value and safety following an accident. As new model vehicles are being introduced that use light weight high strength materials and advanced technology, a proper repair according to manufacturer specification is even more important than ever to ensure the passenger safety and proper performance of the vehicle. Auto manufacturers want to ensure that consumers have the option of Certified Collision Care wherever they live, work, or travel.
“Consumers need the confidence and peace of mind to know their vehicle is repaired by a shop that has what it takes to ensure the vehicle safety. Kavia Auto Body is officially a Collision Care Provider™,” said Scott Biggs, CEO of Assured Performance Collision Care. “They represent the standard by which all other body shops are measured.”
About Certified Collision Care: Certified Collision Care is the Canadian division of Assured Performance Collision Care™, a non-profit consumer advocacy organization specializing in the automotive collision repair market segment. Assured Performance works with the top automakers in North America to identify, audit and promote collision repair providers that meet best-in-class business standards and the manufacturer’s requirements.
Media Contacts:
Kavia Auto Body
Raj Kavia, Owner
(306) 242-2733
info@kavia.ca
http://www.kavia.ca
Supreme Collision Centre – Bolton – Earns Official Certification and Prestigious Top Automaker Recognition
Bolton – Supreme Collision Centre Bolton has been officially Certified by Certified Collision Care, a non-profit consumer advocacy organization for maintaining the right tools, equipment, training, and facility necessary to repair the participating Automaker brand vehicles according to the manufacturer’s specifications. In achieving their certification, Supreme Collision Centre Bolton is now an integral part of the most advanced repair capable and efficient collision repair network in the world.
To become Certified and officially recognized as a Certified Collision Care provider, Supreme Collision Centre Bolton passed the rigorous certification process essential to help ensure a proper and safe repair of the new generation of advanced vehicles. Only the top collision repair facilities in Canada are able to meet the stringent requirements to become officially Certified and recognized.
According to owner, Marty Reddick, “This certification supports our reputation for superior customer service serving our community. We are your neighbors and friends, so it is important to provide our customers with the peace of mind that their vehicles are being repaired correctly by highly trained professionals that care about them.”
The certification criteria is based upon auto manufacturer requirements. These are critical to ensure the vehicle fit, finish, durability, value, and safety following an accident. As new model vehicles are being introduced that use light weight high strength materials and advanced technology, a proper repair according to manufacturer specification is even more important than ever to ensure the passenger safety and proper performance of the vehicle. Auto manufacturers want to ensure that consumers have the option of Certified Collision Care wherever they live, work, or travel.
“Consumers need the confidence and peace of mind to know their vehicle is repaired by a shop that has what it takes to ensure the vehicle safety. Supreme Collision Centre Bolton is officially a Collision Care Provider™,” said Scott Biggs, CEO of Assured Performance Collision Care. “They represent the standard by which all other body shops are measured.”
Media Contacts:
Supreme Collision Centre Bolton
Marty Reddick, President
(416) 543-1250
mreddick@supremecollisioncentre.ca
http://www.supremecollisioncentre.ca
About Certified Collision Care: Certified Collision Care is the Canadian division of Assured Performance Collision Care™, a non-profit consumer advocacy organization specializing in the automotive collision repair market segment. Assured Performance works with the top automakers in North America to identify, audit and promote collision repair providers that meet best-in-class business standards and the manufacturer’s requirements
Parr Auto Body Earns Official Certification and Prestigious Top Automaker Recognition
Saskatoon – Parr Auto Body has been officially Certified by Certified Collision Care, a non-profit consumer advocacy organization for maintaining the right tools, equipment, training, and facility necessary to repair the participating Automaker brand vehicles according to the manufacturer’s specifications. In achieving their certification, Parr Auto Body is now an integral part of the most advanced repair capable and efficient collision repair network in the world.
To become Certified and officially recognized as a Certified Collision Care provider, Parr Auto Body passed the rigorous certification process essential to help ensure a proper and safe repair of the new generation of advanced vehicles. Only the top collision repair facilities in Canada are able to meet the stringent requirements to become officially Certified and recognized.
According to owner, Chelsea Stebner, “We’ve worked hard to stay ahead of the curve in the collision repair industry. This official Certification demonstrates that commitment to our customers. We take pride in our highly trained technicians who use the latest tools and equipment to deliver a top quality repair and the best customer service.”
The certification criteria is based upon auto manufacturer requirements. These are critical to ensure the vehicle fit, finish, durability, value and safety following an accident. As new model vehicles are being introduced that use light weight high strength materials and advanced technology, a proper repair according to manufacturer specification is even more important than ever to ensure the passenger safety and proper performance of the vehicle. Auto manufacturers want to ensure that consumers have the option of Certified Collision Care wherever they live, work, or travel.
“Consumers need the confidence and peace of mind to know their vehicle is repaired by a shop that has what it takes to ensure the vehicle safety. Parr Auto Body is officially a Collision Care Provider™,” said Scott Biggs, CEO of Assured Performance Collision Care. “They represent the standard by which all other body shops are measured.”
Media Contacts:
Parr Auto Body
Chelsea Stebner, Partner/Manager
306-374-2833
chelsea@parrautobody.com
http://www.parrautobody.com
About Certified Collision Care: Certified Collision Care is the Canadian division of Assured Performance Collision Care™, a non-profit consumer advocacy organization specializing in the automotive collision repair market segment. Assured Performance works with the top automakers in North America to identify, audit, and promote collision repair providers that meet best-in-class business standards and the manufacturer’s requirements.
BODY LINE COLLISION LTD. Earns Official Certification and Prestigious Top Automaker Recognition
Midland – Body Line Collision Ltd. has been officially Certified by Certified Collision Care, a non-profit consumer advocacy organization for maintaining the right tools, equipment, training, and facility necessary to repair the participating Automaker brand vehicles according to the manufacturer’s specifications. In achieving their certification, Body Line Collision Ltd. is now an integral part of the most advanced repair capable and efficient collision repair network in the world.
To become Certified and officially recognized as a Certified Collision Care provider, Body Line Collision Ltd. passed the rigorous certification process essential to help ensure a proper and safe repair of the new generation of advanced vehicles. Only the top collision repair facilities in Canada are able to meet the stringent requirements to become officially Certified and recognized.
According to owner, Wally Betcher, “When an accident happens, it can be hard to know who to trust with your vehicle. Certification through Assured Performance is important to help give the people of our community peace of mind.”
The certification criteria is based upon auto manufacturer requirements. These are critical to ensure the vehicle fit, finish, durability, value and safety following an accident. As new model vehicles are being introduced that use light weight high strength materials and advanced technology, a proper repair according to manufacturer specification is even more important than ever to ensure the passenger safety and proper performance of the vehicle. Auto manufacturers want to ensure that consumers have the option of Certified Collision Care wherever they live, work, or travel.
“Consumers need the confidence and peace of mind to know their vehicle is repaired by a shop that has what it takes to ensure the vehicle safety. Body Line Collision Ltd. is officially a Collision Care Provider™,” said Scott Biggs, CEO of Assured Performance Collision Care. “They represent the standard by which all other body shops are measured.”
About Certified Collision Care: Certified Collision Care is the Canadian division of Assured Performance Collision Care™, a non-profit consumer advocacy organization specializing in the automotive collision repair market segment. Assured Performance works with the top automakers in North America to identify, audit and promote collision repair providers that meet best-in-class business standards and the manufacturer’s requirements.
Media Contacts:
Body Line Collision Ltd.
Wally Betcher, Owner
(705) 526-2020
betcher@bodylinecollision.ca
http://www.bodylinecollision.ca
